Terms of Service

Mobile Terms of Service

Program Name: My Handy Dudes Alerts

Description

By opting in, you agree to receive SMS text messages from My Handy Dudes related to your service request. Messages may include appointment confirmations and reminders, scheduling updates, project/estimate updates, invoice and payment notifications, and customer support communications.

Opt-Out Instructions

You can cancel the SMS service at any time by texting STOP. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages from us.

Rejoining Instructions

To rejoin, opt in again through the original sign-up method (website form, booking link, or by providing consent to our team), and we will resume sending messages.

Help Instructions

If you need help, reply HELP for assistance, or contact us at handyman@myhandydudes.com.

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates Disclaimer

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text or data plan, contact your wireless provider.

Privacy Policy

Please refer to our privacy policy for details on how we handle information.

Privacy Compliance Statement

No mobile information will be shared with non-affiliate third parties for marketing or promotional purposes. Information may be shared with subcontractors and service providers solely to support operational services such as customer service, scheduling, billing, and messaging delivery. Text messaging originator opt-in data and consent will not be shared with any third parties except as required to provide the messaging service or as required by law.

Industry Standards Compliance

My Handy Dudes complies with applicable laws, CTIA guidelines, and carrier requirements governing commercial messaging, including maintaining publicly accessible Terms of Service, providing clear opt-out instructions, and disclosing that message frequency may vary.

Legal Compliance Note

Our messaging program will not be used for prohibited content, including phishing, fraud, or unlawful promotions. Violations may result in suspension of messaging and/or service access.

For questions or compliance inquiries: My Handy Dudes — handyman@myhandydudes.com

Terms and Conditions

Welcome to My Handy Dudes (“Company,” “we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website, estimates, communications (including SMS), scheduling, and handyman/home-improvement services (collectively, “Services”). By using our Services, you agree to these Terms.

1. Services

My Handy Dudes provides residential and small commercial handyman services, which may include repairs, installs, light carpentry, drywall, painting, small plumbing/electrical tasks (where permitted), punch lists, maintenance, and related work.

2. Estimates, Pricing, and Quote Validity

Estimates/quotes are valid for 30 days from the date issued, unless otherwise stated in writing.

Pricing may change due to material availability, supplier price changes, site conditions, access limitations, or customer-requested scope changes.

Any change in scope after approval may require a revised estimate or written change order.

3. Scheduling, Access, and Delays

Scheduling depends on availability, material lead times, and weather. Estimated start times/dates are not guarantees.

You agree to provide safe, reasonable access to the jobsite (including pets secured, clear work areas, and any required entry instructions).

We are not responsible for delays caused by weather, supplier delays, permitting/HOA timelines, customer rescheduling, or other events outside our control.

4. Cancellations and Rescheduling

Please provide as much notice as possible if you need to reschedule. Deposits or special-order materials may be non-refundable where applicable (or may include restocking/cancellation fees from suppliers). Cancellations after scheduling or material purchase may result in charges for time, materials, or vendor costs already incurred.

5. Payments

Payment terms (including deposits and final payment) will be stated on your estimate, invoice, or proposal. Past-due balances may result in paused work, withheld scheduling, and/or late fees where permitted by law.

6. Customer Responsibilities

The customer is responsible for confirming property ownership/authority to approve the work and disclosing known issues (leaks, prior damage, mold, pests, structural concerns, etc.).

Please remove or secure valuables and fragile items near the work area.

If a job requires specialty trades, engineering, or licensed work beyond our scope, we may recommend a licensed professional or revise the scope accordingly.

7. Site Conditions and Unforeseen Issues

Many repairs reveal hidden conditions (water damage, rot, outdated wiring, non-code work, pests, etc.). If unforeseen issues are discovered, we will notify you and may pause work until a revised scope/price is approved.

8. Permits, HOA, and Compliance

Unless explicitly stated in writing, the customer is responsible for obtaining any required permits and HOA approvals. We perform work in a workmanlike manner; code and permitting requirements can vary by area and may affect scope and price.

9. Materials

Unless otherwise stated, materials may be supplied by us or the customer depending on the job. Customer-supplied materials must be on site and ready before the scheduled start time. We are not responsible for delays or performance issues related to customer-supplied materials.

10. Warranty and Maintenance

Any workmanship warranty (if offered) will be described in your proposal or invoice. Manufacturer warranties apply to manufacturer-supplied products. Normal wear and tear, lack of maintenance, misuse, or pre-existing conditions are not covered.

11. Photos and Marketing

We may take photos/videos before, during, and after work for documentation and quality control. Unless you request otherwise in writing, you grant permission for us to use non-sensitive project images for marketing purposes (no personal identifying info).

12. Communications Consent (Calls, Email, SMS)

By providing your phone number and/or email, you consent to receive communications related to estimates, scheduling, project updates, invoices, and customer service via call, email, or text message.

13. SMS Program Terms

If you opt in to SMS messages:

• You may receive appointment confirmations, reminders, project updates, and customer service messages.
• Message and data rates may apply.
• Message frequency may vary.
• Text STOP to cancel.
• Text HELP for assistance.
• No mobile information will be shared with non-affiliate third parties for marketing/promotional purposes.